How to reset or change your password
Kort antwoord
Open the profile menu in Portal and go to Profile, then use the password reset option shown there. Worldstream uses single sign-on, so this is the one password for worldstream.com and Portal. If you cannot log in at all, open a ticket by e-mail.
Worldstream uses single sign-on (SSO), so there's one password for worldstream.com and Portal. There is no separate "portal password" to manage on top of it.
Reset your password from Portal
Open the profile menu
Log in to portal.worldstream.com and select the profile menu, then choose Profile.
Send a password reset link
Use the password reset option shown on the page. You'll get an email with a link to set a new password. If the option is not shown, open a ticket instead, see the last section below.
Password
Your password is managed by your identity provider.
Send password reset link
Can't reset it yourself?
If you cannot log in at all, you cannot reach the Profile page, so use the e-mail route instead. Send a mail to support@worldstream.com describing the problem, and a ticket is opened for you. Include the e-mail address on the account so it can be matched to the right organisation.
If you can still log in but the password reset option does not appear on your Profile page, open a ticket from Portal instead.