Can I upgrade my server?Our servers are fully customizable. The easiest way to upgrade is to e-mail our support team who are available 24/7, at support@worldstream.com. Alternatively, you can contact us here.
Can I pay with Bitcoin, PayPal or Transfer?Yes, these options are among the 25 international payment methods that we offer. You can find all payment methods here.
Can I pay by credit card?Sure you can. For safety reasons, however, we will require additional information. Please contact support here to activate credit card payments for your account.
Where is my password? How can I log in?You can find the login details at My Worldstream under server details.
Can I test your global 10 Tbit/s network?Yes, you can find a test file on our network page.
I can't find the operating system I want to install.You will find your operating system of choice when configuring your server. If the desired operating system isn't provided, you can email us at support@worldstream.com after completing your order and we will contact you.
What is a set-up fee?A set-up fee is a one-off additional charge covering the set-up and installation of a dedicated server.
How do I reinstall my server?You can start a server reinstallation at My Worldstream at the installation center. More info at our knowledge base.